External counselling services and supporting offers

There are many additional mentoring programms and advisory services by the city of Hamburg or other organisations - like the Studierendenwerk - which offer special services for newcomers.

Just ask us if you need more information or contact arrangements.

Social counselling

Counselling Centre for Social & International Affairs – BeSI (Studierendenwerk Hamburg

The Counselling Centre for Social & International Affairs – BeSI at the Studierendenwerk Hamburg assists you in resolving social, personal and economic issues that arise in connection with your studies.

Diakonie Hamburg

 

 

Legal advice

Verbraucherzentrale Hamburg (consumer protection agency)
The consumer protection agency Verbraucherzentrale Hamburg can advise you on many topics, such as broadcasting fees, insurance policies, and mobile phone contracts. See the Verbraucherzentrale Hamburg’s multilingual brochures for an overview of topics.

ÖRA (public legal advice)
Legal consultation is available in all areas of the law. Anyone with a low income and who lives or works in Hamburg can get legal advice.

Mieter helfen Mietern (advocacy organization for renters)
This organization helps tenants who have problems with the rental contracts or landlords. Based on the supporting documents you provide, lawyers will answer your questions, clarify your rights, and help you formulate letters.

Women’s advising services
The women’s advising service supports women in matters related to marriage/partnership, family, separation, divorce, single motherhood, violence, and workplace conflicts.

Bucerius Law Clinic
The Law Clinic is a cooperation of Bucerius Law School and Diakonie Hamburg. Law students who wish to use their skills and knowledge offer free legal advice for people in need of legal counselling. The focus of the advisory activity is on social justice, immigration law, family law and labor law.

**Mentoring Programs**  
There are numerous student organizations and specialized mentoring programs on campus and beyond that connect you with tutors or personal mentors. These experienced students can accompany you to administrative offices, assist with everyday challenges, and answer study-related questions.  

**Key Programs & Initiatives:**  
- **Erasmus Buddy System (ESN):** Connects international students with local TUHH peers for practical support (e.g., airport pickup, study tips). Visit the Buddy webpage or contact: `hamburg@esn-Germany.de`[2].  
- **StartING@TUHH Tutoring Program:** Provides first-semester students with structured guidance on study planning, exam preparation, and navigating university systems[3][6][9].  
- **Compass Tutors:** Assist with orientation in student housing. Contact: `Compass@wohnheime.studierendenwerk-hamburg.de`.  
- **TUHH Student Union (ASTA):** Offers job-search support, legal advice, and organizes campus activities like sports and cultural events.  
- **Faculty-Specific Councils (Fachschaften):** Provide subject-specific guidance on curricula, exam regulations, and academic resources.  

For broader mentoring opportunities beyond TUHH, programs like the **Universitäts-Gesellschaft Hamburg Mentoring** (career-focused pairings with industry leaders)[1] and **HSBA’s Master Mentoring** (leadership coaching) are also available.