Welcome to Computer Center

Menu

Apple MacOS

For the VPN connection from a MacBook to the TUHH, the data center offers two options.
Please use only one!

The first option involves installing additional software, the Cisco AnyConnect Client. For video conferencing via VPN, please use this option.

The second option is to set up the VPN profile via the operating system. This possibility does not require any additional software. If you want to use a VPN connection for a video conference, please use the first option.

1. Cisco AnyConnect Client

Short version

The Cisco AnyConnect VPN Client is available for all Mac OS X versions 11 and higher. Download it here and start it afterwards. To connect please enter the TUHH VPN server name manually:
The AnyConnect is an additional software licensed by the company Ciso.
However, if videoconferencing systems are to be used within a VPN session (which we do not recommend), it may make sense to use the Cisco AnyConnect Client for macOS instead of the built-in VPN Client.
continue to the full Cisco AnyConnect Manual

2. Profile for the VPN client of the operating system

Short version

The native VPN client can be used on system version OS X 10.8 and newer. To do so, install the VPN profile:
  • OS X 10.8 and newer: TUHH VPN profile
  • Open this file and press the button "apply". Please enter your account data and press "apply" again. Now you can start the VPN-connection with the symbol in the titlebar icon.
This option requires no additional software packages. However, all Internet traffic will be tunnelled through the TUHH. Please avoid video conferences during your VPN session!
continue to the full profile Manual

Questions/Support

Please make sure that your device has the latest patches installed, that you are not using more than one anti-virus program and that no "unblocker" is active.
(Unblocker are programs which can unlock content, that is blocked in one country, but not another.)

If you have questions or problems, please have a look at our help pages first. (Klick here for VPN Help)
With questions, suggestions, reports or further problems please contact our User Service Center (Helpdesk). We respond quickly to e-mails to servicedesk@tuhh.de.

During the semester, the WLAN consultation will take place in E2.048 with Finn Müller and Phillip Vogel. You can find the dates here, as well as in the corridors in the E building.

  • Tuesday, 29.10.2024: 09:00am - 12:00pm
  • Wednesday, 30.10.2024: 10:00am - 1:00pm
  • Wednesday, 06.11.2024: 10:00am - 1:00pm
  • Thursday, 07.11.2024: 10:00am - 1:00pm
Further dates will be announced soon.
Between 28.10.2024 and 08.11.2024 the WLAN consultation will take place in the library.