Opening hours / Hours of Operation

• Hours of Operation

The central servers and the network are operating permanently. However there is limited access to various devices at the specific locations. Please note the opening hours of the computer pools and the central service for printing (CAD prints and posters).

On weekends and holidays as well as outside of working hours, operation continues unattended.

Important: The buildings E (Am Schwarzenberg-Campus 3) and L (Denickestr. 17) cannot be entered after 7:00 pm. The doors can be opened from inside to leave the building.

• Opening hours Service Desk (SD) by phone and mail:
  Phone: +49 (0)40 / 42878 – 4221 (is forwarded mobile and answering machine)
  +49 (0)40 / 42878 – 4444 (only answering machine)
  email: servicedesk(at)tuhh(dot)de

  	in the morning	in the afternoon
  Monday to Friday	09:00 - 12:00	13:00 - 16:00

   

• Opening hours User Service Center (USC) for personal concerns:
  Am Schwarzenberg-Campus 3, building E, entry 2, 2. floor, room 2.048

  	in the morning	in the afternoon
  Monday	09:00 - 12:00	closed
  Tuesday	closed	closed
  Wednesday	closed	closed
  Thursday	closed	closed
  Friday	closed	closed

  
  Exception: During the service meeting of the computing center the USC is closed from 9:45 to 12:00 am.

   

• Opening hours Printing center(CAD-prints, posters):
  Phone: +49 (0)40 / 42878 3285, email: drucken(at)tuhh.de
  Denickestrasse 17, building L, 3. floor, room 3.024

  	in the morning	in the afternoon
  Monday	closed	closed *
  Tuesday	closed	closed *
  Wednesday	closed	closed *
  Thursday	closed	1 pm to 3 pm
  Friday	closed	closed

  * Due to staffing issues, we have to reduce our opening hours for the time being. For larger and plannable printing jobs, please contact drucken@tuhh.de. Possibly an out-of-order pickup can be arranged.
   

   

  Opening hours of the PC-Pools:
  Building E: Am Schwarzenberg-Campus 3 (E), 2. floor, Monday to Friday
  Building L: Denickestr. 17 (DE17), 3. floor, Monday to Friday
  Building J: Denickestr. 22 (DE22), 1. floor, Library, every day
  Building A: Am Schwarzenberg-Campus 3 (E), 1. floor, AStA, every day
  Building Q: Am Irrgarten 3-9 (Q), 1. floor, room 117, Monday to Friday, 8:00-18:00 - Linux-Pool!

  PC-Pool	Operating system	Location (building / room)	lecture period	non-lecture period
  Pool 1	Windows 7 Pro	L / 3038	08:00 - 18:00	08:00 - 18:00
  Pool 2	Windows 7 Pro	E / 2058-2060	08:00 - 21:00	08:00 - 18:00
  Pools 3a/b	Linux (RedHat)	E / 2008-2013	08:00 - 21:00	08:00 - 18:00
  Pools 3c/d	Linux (RedHat)	E / 2023-2028	08:00 - 21:00	08:00 - 18:00
  Pools 4a/b	Windows 7 Pro	E / 2054-2057	08:00 - 21:00	08:00 - 18:00
  Pools 5a/b	Windows 7 Pro	E / 2039-2041	08:00 - 21:00	08:00 - 18:00