Damberg, S. (2023). Advanced PLS-SEM models for bank customer relationship management using survey data. Data in Brief, 48, 109187.
Khademi-Gerashi, M., Akhari, F., Damberg, S., Moradi, F. (2023). Pandemic-orientied customer mistreatment, service sabotage and service performance: a self-presentation perspective. International Hospitality Review (in press).
Krohn, M., & Herstatt, C. (2023). Innovation Mindsets–A Framework to Understand Employees' Motivation to Act on Opportunities for Innovation. In Making Employee-Driven Innovation Achievable (pp. 11-32). Routledge.
Jarr, D., Heins, C., Herstatt, C. (2023). Xtreme Design A new approach for virtual innovation, in: Journal of Product Development, 27/3/1, DOl: 10.1504/IJPD. 2023.10053800
Lucius, Z. K., Damberg, S., Meinel, M., & Ringle, C. M. (2023). Internal corporate social responsibility in times of uncertainty: does working from home harm the creativity link? The Bottom Line 36(2), 112-134.