Innovation and service marketing (importance of innovative products and services, model, objectives and examples of innovation marketing, characteristics of services, challenges of service marketing)
II. Methods and approaches of strategic marketing planning
patterns of industrial development, patent and technology portfolios
III. Strategic foresight and scenario analysis
objectives and challenges of strategic foresight, scenario analysis, Delphi method
IV. User innovations
Role of users in the innovation process, user communities, user innovation toolkits, lead users analysis
V. Customer-oriented Product and Service Engineering
Basics of Pricing, Value-based pricing, Pricing models
VIII. Sales Management
Basics of Sales Management, Assessing Customer Value, Planning Customer Visits
IX. Communications
Diffusion of Innovations, Communication Objectives, Communication Instruments
Performance accreditation:
600 - Marketing (Sales and Services / Innovation Marketing)<ul><li>600 - Marketing (Sales and Services / Innovation Marketing): Subject theoretical and practical work - written exam</li></ul>